| December | DPX field study with Philips prototypes to realize the research collaboration amongst project PhDs and to test the joint feedback data evaluation framework, TU/e. |
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| First part of Océ workshop about adding observation capabilities to a printer prototype. The preparation of the printer prototype including connection to an observation module and placement of hooks was demonstrated at Océ/Venlo. |
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| Successful completion of a project at Philips Healthcare in Best. Additional test cases for medical devices are generated based on log data gathered from real product usage. This helps to test the machines based on realistic circumstances. |
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| Two M.Sc. students start working on the parts of the D’PUIS framework. A new platform module for embedded systems is being developed. The students tackle integration and performance issues. |
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| November | Philips mini-symposium entitled “Automated Product Observation & Customer feedback for Connected Products”, as an official wrap-up of the collaboration for the Internet on TV case, Philips Eindhoven & Philips Hong Kong |
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| October | The tools developed in the context of the Soft Reliability project are presented on the new tools page together with related technologies. |
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| Second joint paper, resulting from the collaboration between the doctoral candidates of the Soft Reliability project and Philips Consumer Lifestyle, presented at the International Conference on Designing Interactive User Experiences for TV and Video, Silicon Valley, CA, USA |
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| June | End of the joint Internet on TV case study at Philips. |
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| May | Poster, resulting from the collaboration between the doctoral candidates of the Soft Reliability project, presented at the IOP Themadag “Impulsen voor Economie en Samenleving” in Rotterdam. |
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| First joint paper, resulting from the collaboration between all academic participants of the Soft Reliability project, accepted for publication in Quality and Reliability Engineering International |
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| Exploring the industrial potential of research work with advice from business incubators, Eindhoven |
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| April | Start of second case-study “Internet on TV” with Philips Consumer Lifestyle; data from test products in located at user homes in the UK and Singapore is collected and analyzed |
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| March | Start of the discussions with Beko (an industrial collaborator), Enschede |
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| February | Case study with Philips Consumer Lifestyle on improving call classification at their call centers (in connection with IBM), Eindhoven |
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| Start of the discussions with RedesignMe (an industrial collaborator), Eindhoven |
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